Frequently Asked Questions
Common haemorrhoid questions
What are haemorrhoids / piles?
Haemorrhoids are veins that have become swollen and engorged. They appear in the anal canals which can cause pain, itching, bleeding and sometimes prolapse (protrusion out of the anus).
What are the causes of haemorrhoids?
● Constipation and straining to pass stools
● Heavy weight lifting
● Obesity
● Smoking and excessive coughing
● Pregnancy
● Genetics / Family history
● Sitting for long periods of time on a consistent basis.
How are the haemorrhoids treated?
In Dublin City Clinic, we treat haemorrhoids with eXroid ® electrotherapy treatment. The painless treatment creates an internal reaction with the haemorrhoid which continues to work over a period of 6 weeks after the treatment. You should notice a week by week improvement.
What other treatments are available to me?
In Ireland, the following other treatments are available:
● Topical ointments, applied directly to the area
● High fibre diets to reduce constipation and straining
● Weight loss if overweight
● Haemorrhoidectomy: Surgical excision of hemorrhoidal tissue
● Banding of haemorrhoid
Before Treatment
Do I need a referral from my Doctor?
No, you can book directly via telephone, email or website.
Who carries out my treatment?
All treatments are Doctor-led and carried out by qualified Electrotherapists.
Is there any preparation required before my treatment?
No, there is no preparation required.
During Treatment
What happens in the consultation?
Your Medical, Family and Social history will be discussed. An Anal exam will be done to assess the nature of the situation and advice will be given as to what treatment options will be available to you.
Is the procedure painful?
The eXroid® treatment is one of the gentlest and least invasive treatment options available. Each patient is individual with different degrees of sensitivity, however for most, it is usually not painful with minimal or no discomfort experienced by the patient.
How long does the treatment take?
The treatment takes 1hr. You will be laying on your side for 30-45 mins, if you have any trouble with this - please let us know and we will aim to make you as comfortable as possible.
Will an assistant be available to chaperone me?
Yes, we will always have a team member available to assist you.
After Treatment
Can I go back to everyday activities straightaway?
Most patients go back to everyday activities straight after. 11% of people generally take 1 - 2 days recovery.
Will I need more than 1 treatment?
Many of our patients are cleared of their haemorrhoids after one treatment. The number of treatments you need largely depends on how many piles you have and how big they are. Your practitioner can guide you through this as each person is unique.
Will my practitioner be able to tell me how many treatments I need?
If you have more than three haemorrhoids, you will require a second treatment as only three can be treated during one session. Larger piles may also require more than one treatment. Your practitioner will discuss this with you.
Can I receive a refund after treatment?
Refunds cannot be given under any circumstances as the product has been used and the service has been delivered. Please note that you are paying for the treatment and service.
Pricing & Payment
Other
How much does it cost?
We have tailored our service to make it simple and effective for our patients.
- First Consultation & Treatment package (1 hr) €995,
- Follow up treatment (1 hr) €795,
- Examination & Consultation Only (30 mins) €250.
How do I pay?
A deposit is taken at the time of booking. The remainder can be paid in cash or card on the day of treatment received. Please note, cancellation fees apply.
Can I use private health insurance?
Yes, there is partial cover for private health insurance.
What is your Cancellation Policy?
Cancellation more than 72 hrs before appointment - no fee
Cancellation 72 hrs before appointment - €300 fee
Cancellation 24 hrs before appointment - €600 fee
Is eXroid ® treatment internationally recognised?
Yes, eXroid® electrotherapy is recommended by the National Institute for Health and Care Excellence (NICE) for UK patients, and has been evaluated to be an effective method for treating grade 1-3 haemorrhoids. It is used as an alternative to surgery for treating larger haemorrhoids. Furthermore, the treatment has been approved by the HPRA and all equipment is EU approved.
Please see: https://www.nice.org.uk/advice/mib201
Are there any conditions that could prevent me from having treatment?
Treatment will not go ahead for any of the below. If you are unsure, please contact us.
● A hemorrhoid flare up.
● Patient is experiencing pain upon a proctoscopic exam
● Pregnancy
● Pacemaker and / or defibrillator implant (you will need approval from your doctor)
● Bleeding disorder
● Anticoagulant therapy with Warfarin where the INR is greater than 3.0
● Active anorectal infection
● Inflammatory bowel disease
● Lower abdominal / lower quadrant transplant patients
● Purely external haemorrhoids
● Megacolon
Can I have the exam and choose not to go ahead with the procedure?
Yes. If you have paid for treatment and choose not to go ahead with treatment on the day, we will refund you the treatment price or reschedule your treatment on another day.
We care about your concerns.
Before undergoing electrotherapy haemorrhoid treatment at Dublin City Clinic, you might have some questions and concerns. Don’t worry, you are not alone. Learn more about our haemorrhoid treatment and our clinic here. You can also read some of our most common questions.
Can’t find what you’re looking for? Please contact us and and a member of our experienced medical team will be in touch.