Frequently Asked Questions

Common haemorrhoid questions

Haemorrhoids are veins that have become swollen and engorged. They appear in the anal canals which can cause pain, itching, bleeding and sometimes prolapse (protrusion out of the anus).

●  Constipation and straining to pass stools

●  Heavy weight lifting

●  Obesity

●  Smoking and excessive coughing

●  Pregnancy

●  Genetics / Family history

●  Sitting for long periods of time on a consistent basis.

In Dublin City Clinic, we treat haemorrhoids with eXroid ® electrotherapy treatment. The painless treatment creates an internal reaction with the haemorrhoid which continues to work over a period of 6 weeks after the treatment. You should notice a week by week improvement.

In Ireland, the following other treatments are available:


●  Topical ointments, applied directly to the area

●  High fibre diets to reduce constipation and straining

●  Weight loss if overweight

●  Haemorrhoidectomy: Surgical excision of hemorrhoidal tissue

●  Banding of haemorrhoid

Before Treatment

No, you can book directly via telephone, email or website.

All treatments are Doctor-led and carried out by qualified Electrotherapists.

No, there is no preparation required.

During Treatment

Your Medical, Family and Social history will be discussed. An Anal exam will be done to assess the nature of the situation and advice will be given as to what treatment options will be available to you.

The eXroid® treatment is one of the gentlest and least invasive treatment options available. Each patient is individual with different degrees of sensitivity, however for most, it is usually not painful with minimal or no discomfort experienced by the patient.

The treatment takes 1hr. You will be laying on your side for 30-45 mins, if you have any trouble with this - please let us know and we will aim to make you as comfortable as possible.

Yes, we will always have a team member available to assist you.

After Treatment

Most patients go back to everyday activities straight after. 11% of people generally take 1 - 2 days recovery.

Many of our patients are cleared of their haemorrhoids after one treatment. The number of treatments you need largely depends on how many piles you have and how big they are. Your practitioner can guide you through this as each person is unique.

If you have more than three haemorrhoids, you will require a second treatment as only three can be treated during one session. Larger piles may also require more than one treatment. Your practitioner will discuss this with you.

Refunds cannot be given under any circumstances as the product has been used and the service has been delivered. Please note that you are paying for the treatment and service.

Pricing & Payment

We have tailored our service to make it simple and effective for our patients.

First Consultation & Treatment package (1 hr) €1145
Follow up treatment (1 hr) €895
Examination & Consultation Only (30 mins) €250

A deposit is taken at the time of booking. The remainder can be paid in cash or card on the day of treatment received. Please note, cancellation fees apply.

Yes, there is partial cover for private health insurance.

Cancellation more than 72 hrs before appointment - no fee

Cancellation 72 hrs before appointment - €300 fee

Cancellation 24 hrs before appointment - €600 fee


Yes, eXroid® electrotherapy is recommended by the National Institute for Health and Care Excellence (NICE) for UK patients, and has been evaluated to be an effective method for treating grade 1-3 haemorrhoids. It is used as an alternative to surgery for treating larger haemorrhoids. Furthermore, the treatment has been approved by the HPRA and all equipment is EU approved.


Please see:

Treatment will not go ahead for any of the below. If you are unsure, please contact us.


●  A hemorrhoid flare up.

●  Patient is experiencing pain upon a proctoscopic exam

●  Pregnancy

●  Pacemaker and / or defibrillator implant (you will need approval from your doctor)

●  Bleeding disorder

●  Anticoagulant therapy with Warfarin where the INR is greater than 3.0

●  Active anorectal infection

●  Inflammatory bowel disease

●  Lower abdominal / lower quadrant transplant patients

●  Purely external haemorrhoids

●  Megacolon

Yes. If you have paid for treatment and choose not to go ahead with treatment on the day, we will refund you the treatment price or reschedule your treatment on another day.

Say hello to relief. happiness. freedom. confidence. health.

For more information send us a message, and one of our clinical team will be in touch to answer any questions and set up your treatment.

Our location

28 Baggot Street Lower,
Dublin 2, D02NX43




Call: 01 539 2396

Contact us

We care about your concerns.

Before undergoing electrotherapy haemorrhoid treatment at Dublin City Clinic, you might have some questions and concerns. Don’t worry, you are not alone. Learn more about our haemorrhoid treatment and our clinic here. You can also read some of our most common questions.

Can’t find what you’re looking for? Please contact us and and a member of our experienced medical team will be in touch.