Frequently Asked Haemorrhoid Questions
We are here to help
If you are just beginning your journey to a haemorrhoid-free life, you may have some questions or concerns. Find the answers to some of our most common questions here.
General FAQs
Is eXroid® a recognised medical treatment internationally?
Yes, eXroid® electrotherapy is recommended by the National Institute for Health and Care Excellence (NICE) for UK patients, and has been evaluated to be an effective method for treating grade 1-3 haemorrhoids.
It is also used as an alternative to surgery for treating larger haemorrhoids, and we are working to NICE guidelines to support the development of further evidence and research on the effectiveness of the treatment for grade 4 haemorrhoids.
Please see: https://www.nice.org.uk/advice/mib201
Are there any conditions that could prevent me from having an eXroid treatment?
There may be occasions where the patient has been, or is experiencing pain on the day of the appointment. If a digital or proctoscopic examination proves too painful, it will not be possible for a full and proper assessment to be carried out. In this instance, undergoing an eXroid treatment will not be possible. The pain may be due to other conditions which can have similar symptoms to internal haemorrhoids, such as an anal fissure or a perianal haematoma, which can cause pain when the anal canal is opened during the examination stage.
If your haemorrhoids are thrombosed and/or you are experiencing a flare up of your symptoms on the day of your appointment, you may also find it too uncomfortable to have the treatment or be able to start, but not complete the treatment. Please note, if treatment commences but is not completed, the treatment cost is non-refundable.
We would also advise against having the treatment if you have any of the below conditions:
Pregnancy
Pacemaker and / or defibrillator implant
Bleeding disorder
Anticoagulant therapy with Warfarin where the INR is greater than 3.0
Active anorectal infection
Inflammatory bowel disease
Lower abdominal / lower quadrant transplant patients
Purely external haemorrhoids
Megacolon
Please email us at admin@dublincityclinic.ie for more information and advice.
What conditions are covered in the examination?
Can I have an examination and decide not to go ahead with the procedure?
What if I need to change or cancel my appointment?
Please email us at admin@dublincityclinic.ie and we will do our best to accommodate you.
Please note that cancellations less than 48 hours before the appointment may result in a cancellation fee. See Legal notices and Terms of use.
Pricing & Payment
How much does it cost?
We have tailored our service to make it simple and effective for our patients. Your first appointment will cost €1,195, which includes a €300 examination and consultation fee. This also includes a follow-up phone consultation with the doctor after the treatment.
If your treatment cannot go ahead for any reason after the initial consultation & examination, the treatment portion of the fee will be refunded (€895); the consultation fee (€300) is non-refundable.
1st appointment: Examination & Consultation plus 1 x Treatment Package – 1hr - €1,195
• Pre examination consultation, including medical history and symptom recording.
• Proctological examination with an IMC doctor on the specialist registry.
• Post examination consultation, including specialist advice on treatment options and suitability for the eXroid treatment.
• Informed consent procedure.
• Treatment of up to 3 haemorrhoids.
• Aftercare service, including 4-week post-treatment patient follow-up call from a doctor.
Follow up appointment treatment – 45mins - €895 (PLEASE NOTE: Only patients that have already been treated within the last 12 months can book this service)
• Pre examination consultation, including medical history and symptom recording.
• Proctological examination with an IMC doctor on the specialist registry.
• Post examination consultation, including specialist advice on treatment options and suitability for the eXroid treatment.
• Informed consent procedure.
• Treatment of up to 3 haemorrhoids.
• Aftercare service, including 4-week post-treatment patient follow-up call from a doctor.
Examination & Consultation Only- 30 mins - €300
• Pre examination consultation, including medical history and symptom recording.
• Proctological examination with an IMC doctor on the specialist registry.
• Post examination consultation, including specialist advice on treatment options.
How do I pay?
We'll take full payment at time of booking over the phone, or you can book directly on our website.
Please note that cancellations less than 48 hours before the appointment may result in a cancellation fee. See Legal notices and Terms of Use.
Can I use my private health care insurance to pay?
Unfortunately not yet. However we are in discussions with all major medical insurers in Ireland, and we expect to provide this option in the near future.
Before Treatment
Do I need my doctor to refer me?
No, we’ll take care of everything for you and we’ll even write to your GP afterwards to let them know.
Please email us at admin@dublincityclinic.ie for more information and advice.
Does a doctor carry out the procedure?
Yes, all of our doctors are Irish Medical Council (GMC) registered and are exclusively trained and accredited as eXroid® treatment specialists to use our CE approved equipment. Only specialist trained eXroid® clinicians are able carry out the procedure.
Do I need to follow a specific diet or have an enema before a treatment?
During Treatment
Is the procedure painful?
The eXroid® treatment is one of the gentlest and least invasive treatment options available. Each patient is individual with different degrees of sensitivity, however for most, it is usually not painful with minimal or no discomfort experienced by the patient.
Please email us at admin@dublincityclinic.ie for more information and advice.
How long does the treatment take?
Will an assistant be available to chaperone me?
After Treatment
Can I go back to everyday activities straight away?
Is it possible I may need more than one treatment?
Will the doctor be able to tell me how many treatments I'll need?
No, although they will be able to tell you what is found and an understanding of the likelihood of needing more than one treatment.
Larger piles or patients with more than three haemorrhoids may require more than one treatment, although a number of patients with large piles have been cleared after just one gentle treatment.
However, it is not always possible to be certain how many treatments you might need in the end, as this can vary from patient to patient and even pile to pile!
Common Haemorrhoid Questions
What are haemorrhoids/Piles?
Swollen and engorged veins in the anal canals which can cause pain, itching, bleeding and sometime prolapse (protrusion out of the anus)
What causes haemorrhoids?
- Constipation and straining to pass stools
- Heavy weight lifting
- Obesity
- Smoking and excessive coughing
- Pregnancy
- Genetic / Family
How are they treated?
- Topical ointments, applied directly to the area
- High fibre diets to reduce constipation and straining
- Weight loss if overweight
- Haemorrhoidectomy: Surgical excision of haemorrhoid tissue
- Banding of haemorrhoid
Say hello to
For more information send us a message, and one of our clinical team will be in touch to answer any questions and set up your treatment.
Our location
Remedy Clinic,
29 Westland Square
Pearse Street,
Dublin 2
D02 W135
Opening Hours
Mon - Fri: 09:00 - 17:00
Contact
Email: admin@dublincityclinic.ie
Contact us
Contact us
We care about your concerns.
Before undergoing electrotherapy haemorrhoid treatment at Dublin City Clinic, you might have some questions and concerns. Don’t worry, you are not alone. Learn more about our haemorrhoid treatment and our clinic here. You can also read some of our most common questions.
Can’t find what you’re looking for? Please contact us and and a member of our experienced medical team will be in touch.